How it works
Four steps, a few minutes, and a florist takes it from there. Here is what happens at each one and what you can expect afterwards.
1. Choose an arrangement
Browse by type: casket sprays and standing sprays for the service, wreaths, and sympathy arrangements for the home. Each one comes in sizes with the price shown. Photos show a typical piece; every arrangement is made by hand, so the exact stems vary while the size, style and palette stay as described.
If nothing quite fits, request a custom tribute and a senior florist designs one with you.
2. Check the delivery date
Enter the delivery postal code and the date of the service. We show every date we can promise for that address, same-day included where it is still possible. Larger pieces such as casket sprays need more time in the workroom and are offered next-day. The bar at the top of every page keeps your place and date so the dates you see stay right as you browse.
3. Card and ribbon messages
- Card messages are free. Write it at checkout and we print it on a card delivered with the flowers.
- Ribbon messages on sprays and wreaths are free as well: a short line such as “Beloved Mother” or “With deepest sympathy, the Patel family”.
- We print exactly what you type, so please check names and spelling before you pay.
- Not sure what to write? A simple “With love and sympathy” and your names is always right. Our florists are happy to suggest wording if you email first.
4. Checkout
Tell us who the flowers are for, where they are going (a funeral home, church, temple or residence), the service date and time, and your own details for the confirmation. Payment is by card on the next page, processed by Moneris. Your card details are entered in their secure form and are not stored by us. Prices are in Canadian dollars and tax is shown before you pay.
5. After you order
- You receive an order confirmation by email straight away, with the order number to quote if you need us.
- Our florists make the arrangement fresh on the day of delivery. If a bloom is unavailable we substitute one of equal or greater value in the same style and palette.
- Our driver delivers ahead of the service, and we confirm by email the moment the arrangement is placed at the venue.
- Create an account at checkout and every order, its status and its details are under Track your order.
- Need to change something? See changes and cancellations and email us with the order number.